Privacy Policy

This Privacy Policy describes how BIG LITTLE ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from biglittle.in (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect and process personal information to provide our Services and operate our business. The types of personal information we collect depend on how you interact with our Site.
     A. Information You Provide to Us:
     Order and Account Information: When you make a purchase or create an account, you       provide us with personal information, such as your full name, billing address, shipping         address, phone number, and email address.
     Customer Support Information: When you contact us, you may provide us with                     information related to your query, such as your name, email, phone number, and the           content of your message.
     B. Information We Collect Automatically:
     Device and Usage Information: When you visit our Site, we automatically collect certain       information about your device and how you interact with our Services. This may                   include your IP address, browser type, operating system, pages viewed, links clicked,           and timestamps of your visits.

Cookies: We use "cookies" (small text files stored on your device) to help our Site function, to remember your preferences (like items in your cart), and to understand how visitors use our Site.
C. Information from Third Parties:
Payment Processors: We use third-party payment gateways (such as Shopify Payments, Razorpay, PayU, etc.) to process your payments. We do not collect or store your credit/debit card details or net banking information. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own privacy policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Our Services: Fulfilling your orders, processing payments, arranging for shipping, and sending you order confirmations and updates.
To Improve Our Services: Understanding how you use our Site so we can improve its functionality, design, and user experience.
Customer Support: Communicating with you and responding to your questions or concerns.
Marketing and Advertising: With your consent, we may send you emails about new products, promotions, and other updates. You can opt-out of these communications at any time.
Security and Fraud Prevention: Screening for potential risk or fraud and protecting the security of our Site.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, legal processes, or government requests.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with third parties in the following limited circumstances:
Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application on secure servers.
Service Providers: We share information with third-party companies that help us operate our business, such as payment processors, shipping partners (e.g., Shiprocket, Delhivery), and email marketing services. These providers are given only the information they need to perform their specific services and are required to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
4. Data Security
We are committed to protecting your personal information. We use appropriate security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to access, correct, update, or request deletion of your personal information. If you have an account with us, you can log in to update your information. For any other requests or if you wish to exercise your rights, please contact us using the details below.
6. Cookies
Our Site uses cookies to keep track of items in your shopping cart, to recognize you when you return to our website, and to analyze visitor traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the new policy on this page and encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
BIG LITTLE
Email: shop@biglittle.in
Phone: 8095584141
Address: Bangalore, Karnataka, India