FAQ's

Payment Options / Charges

Q: What payment methods do you accept? 
A: We accept all major credit/debit cards, UPI, net banking, and wallets like Paytm, PhonePe, and Google Pay.

Q: Are there any additional charges?
 A: No, there are no hidden charges. The price you see at checkout is the final amount.

Shipping Locations / Timeline / Charges

Q: Where do you ship to? 
A: We ship across India.

Q: How long will my order take to arrive? 
A: Orders typically arrive within 5-7 business days.

Q: What are the shipping charges? 
A: Shipping is free for orders above ₹1,000. For orders below ₹1,000, a standard shipping fee of ₹50 applies.

Exchange Possibility and Timeline

Q: Can I exchange my purchase? 
A: Yes, exchanges are possible within 15 days of delivery, provided the jewelry is in its original condition.

Return Possibility and Timeline

Q: Can I return my purchase? 
A: Yes, returns are accepted within 15 days of delivery for a full refund, provided the item is unused and in its original packaging.

Quality and Damage if Any

Q: What if my jewellery arrives damaged? 
A: If your jewellery arrives damaged, please contact us within 48 hours of delivery for a replacement or refund.

Warranty/Care Tips

Q: Do you offer a warranty on your jewellery? 
A: Yes, we offer a 6-month warranty against manufacturing defects.

Q: How should I care for my artificial jewellery? 
A: Keep your jewellery away from water and chemicals. Store it in a dry place and clean it with a soft cloth to maintain its shine.